Job Description

To further develop our Mobility Business and the Engineering & Homologation Business Field, we are looking for a Key Account Manager (Global Customers) who will play a crucial role in establishing, maintaining and expanding long-term relationships with key international customers, driving business growth and positioning TÜV Rheinland as a trusted global partner.

Responsibilities

• ■Establish, maintain and further develop long-term relationships with key global customers in the Engineering & Homologation Business Field, ensuring a high level of customer satisfaction and loyalty.
• ■Develop customer strategies (account plans) and implement them together with the Key Account Team to be formed, in close collaboration with internal departments and internal/external partners.
• ■Analyze customer requirements, market trends and competitive activities to identify new business opportunities and define tailored customer solutions in line with TÜV Rheinland’s service portfolio.
• ■Coordinate all internal activities related to the management of key accounts, facilitating communication between technical, sales, delivery and legal functions and ensuring efficient handling of offers and projects.
• ■Participate in international trade shows, conferences and industry events to represent TÜV Rheinland, promote our Engineering & Homologation services and expand the network of potential clients and partners.
• ■Prepare regular reports and analyses on key account performance, sales targets and business development activities, ensuring accurate and up-to-date maintenance of the CRM system.

Your Profile

• ■University degree in Engineering, Industrial Engineering, Business Administration or a comparable qualification.
• ■Several years of professional experience in Key Account Management, ideally in engineering, homologation, automotive, mobility or a related technical field.
• ■Strong ability to understand and clearly explain complex technical content to different stakeholders and hierarchical levels (from technical experts to senior management/C-level).
• ■Proven experience working with international customers and cross-cultural teams, with strong intercultural awareness and sensitivity.
• ■Demonstrated track record in conducting negotiations and closing contracts at international level.
• ■Fluency in spoken and written in English.
• ■High willingness to travel internationally.
• ■Excellent communication and relationship-building skills, strong customer and results orientation, autonomy, proactivity and an aptitude for working in cross-functional teams.

Nice to have

• ■French and/or German language skills
• ■Previous experience in testing, inspection, certification or technical consulting services.
• ■Basic knowledge of vehicle and component homologation processes or international technical regulations.

What we offer

• ■Competitive salary package
• ■Flexible working hours
• ■ticket restaurant
• ■Smart working policy (remote / hybrid work)
• ■Supplementary health insurance