Customer Service Executive (Toys Department)
Job ID: 15057
TÜV Rheinland Hong Kong Limited
Permanent, Full Time
Immediately
Job Highlights
- ■5 mins drive way from Tsuen Wan MTR station
- ■Testing laboratory
- ■Business-to-business
Job Responsibilities
- ■To manage assigned accounts with professional advice and immediate response
- ■Achieve customer satisfaction through dynamic and effective client relationship management skills
- ■To handle quotations, enquiries, project status and complaints and from clients
- ■To communicate with operation teams, technical teams, laboratories to ensure the project completed on schedule
- ■Explore and increase accounts business potential
- ■To perform any ad hoc tasks assigned by supervisors
Job Requirements
- ■Diploma or above in Science/ Chemistry or related disciplines
- ■Working experience in customer services or TIC industry in highly preferred
- ■Self-motivated, outgoing and able to work under pressure
- ■Customer oriented, strong interpersonal and communication skills
- ■Good command of written and spoken Cantonese, English and Mandarin
- ■Immediate available is an advantage
- ■Candidate with less experience will be considered as Customer Service Coordinator
Other Benefits
- ■
Public Holidays
- ■
Double Pay and Performance Bonus
- ■
Medical, Dental and Life Insurance
- ■
Annual Leave, Service Anniversary Leave, Maternity Leave, Paternity Leave, Marriage Leave, Compassionate Leave
- ■
Company Outing Allowance
- ■
Long Service Award
- ■
Festival Bonus and Special Gratuity
- ■
On-the-job training as well as Training Sponsorship/ Subsidies
We only accept applications submitted online through our application system. We cannot accept applications sent by email.
What else you should know
| Job ID | 15057 |
|---|---|
| Type of contract | Permanent |
| Type of employment | Full Time |
| Company | TÜV Rheinland Hong Kong Limited |
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
Products
In the Products business unit at TÜV Rheinland, we are looking for talents who want to stand with us at the forefront of safety, quality, and innovation. Our goal is to make products safe and compliant with standards in international markets – from consumer goods to highly complex medical devices. We accompany the entire product lifecycle and support companies in meeting national and international standards.
Our focus is on the challenges of digitalization, sustainability, and global trade requirements. Whether smart technologies, sustainable materials, or the safety of connected products – we actively shape the future of product safety.
Our Core Areas:
- Softlines: Testing, inspection, and certification services for textiles, clothing, footwear, leather goods, and other consumer products.
- Hardlines: Safety and quality testing for household goods, toys, furniture, sports equipment, tools, and DIY products.
- Electrical: Testing and certification of electrical and electronic products, from household appliances to industrial control systems.
- Solar & Commercial: Quality assurance and certification of photovoltaic modules, inverters, and commercial technical installations.
- Medical: Comprehensive testing and certification for medical devices, from diagnostic equipment to implants, including regulatory consulting.
Join a Strong Team!
At TÜV Rheinland, you can contribute and expand your expertise in an international environment. We offer a dynamic work environment that fosters innovation, embracing diversity and continuous learning. Together, we shape a future where safety and quality go hand in hand.
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Your application process
1. Online application
You can only apply online via our careers page. The application process is very simple and only takes a few minutes.
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