General Manager - Medical Audit Service
Job ID: 14268
TUV Rheinland India Private Ltd.
Permanent, Full Time
Immediately
Job Description
General:
- ■Responsible for achieving the local Business Field (BF) commercial targets (P&L), including sales (in close alignment with the relevant Area Sales Managers (ASaMs)), costs and EBIT.
- ■Responsible for defining the local BF strategy in line with TÜV Rheinland’s global strategy (TR+) as well as the global and regional BF strategies. Additionally responsible for implementing, communicating and controlling the local BF strategy.
- ■Responsible for the local product portfolio of the BF including innovation, relaunch and elimination of products (taking explicit account of global product portfolio strategy).
- ■Responsible for implementing performance processes, IT-tools and quality mlated to relevant accreditation standards.
- ■Responsible for know-how application in the local area.
- ■Disciplinary and technical responsibility for the employees of the particular local BF.
- ■Adheres to & implements corporate guidelines and regulations.
- ■LFM have full P&L accountability for their local Business Field
- ■P&L responsibility and disciplinary leadership follows the hierarchy B-EVP -> GFM -> RFM -> LFM or the disciplinary leadership may follow the hierarchy B-EVP -> RSC -> LSM -> LFM.
- ■Ensure adherence to the HSE roles, responsibilities & accountabilities as defined in MS-0047700-HSE Roles Responsibilities & Authorities.
- ■Comply and ensure implementation of the company’s and the customer’s Quality, Health and Safety and Environmental Process requirements
Audit:
- ■Overall responsibility for the success of the business field, including market analysis, service development, finance, personnel, objectives and measures.
- ■Appoints Certifiers, Reviewers, co reviewers, auditors and technical experts.
- ■Monitor service delivery process including timely surveillance audits.
- ■Set performance targets benchmarks and review the realization of the same
- ■Ensure that activities do not affect the confidentiality, objectivity, or impartiality of the certification process.
- ■Ensure compliance to the process for the handling customer complaints which includes receipt, record, investigate and resolution of the complaints.
- ■Ensures compliance to the process of handling appeals, which includes receipt, record, and arrange for the resolution of the appeals.
Testing:
- ■Overall responsibility for the process of the business field service delivery.
- ■Provides required resources such as personnel and facilities for the effective operation of the laboratory.
- ■He is the first escalation process in case of delay in service delivery.
- ■Responsible for service delivery including timely delivery of services.
- ■Provides new accreditation/ scope extension requests to AQM to support Local BF Strategies.
- ■Responsible for approval of expenses related to respective BF.
- ■Primary escalation person for complaints and appeals in the area of operations.
Experience & Further Qualifications
- ■Good knowledge in English (B1 Intermediate).
- ■At least 10 years of professional experience in related area.
We only accept applications submitted online through our application system. We cannot accept applications sent by email.
What else you should know
| Job ID | 14268 |
|---|---|
| Type of contract | Permanent |
| Type of employment | Full Time |
| Company | TUV Rheinland India Private Ltd. |
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
Products
In the Products business unit at TÜV Rheinland, we are looking for talents who want to stand with us at the forefront of safety, quality, and innovation. Our goal is to make products safe and compliant with standards in international markets – from consumer goods to highly complex medical devices. We accompany the entire product lifecycle and support companies in meeting national and international standards.
Our focus is on the challenges of digitalization, sustainability, and global trade requirements. Whether smart technologies, sustainable materials, or the safety of connected products – we actively shape the future of product safety.
Our Core Areas:
- Softlines: Testing, inspection, and certification services for textiles, clothing, footwear, leather goods, and other consumer products.
- Hardlines: Safety and quality testing for household goods, toys, furniture, sports equipment, tools, and DIY products.
- Electrical: Testing and certification of electrical and electronic products, from household appliances to industrial control systems.
- Solar & Commercial: Quality assurance and certification of photovoltaic modules, inverters, and commercial technical installations.
- Medical: Comprehensive testing and certification for medical devices, from diagnostic equipment to implants, including regulatory consulting.
Join a Strong Team!
At TÜV Rheinland, you can contribute and expand your expertise in an international environment. We offer a dynamic work environment that fosters innovation, embracing diversity and continuous learning. Together, we shape a future where safety and quality go hand in hand.
This might also interest you
Your application process
1. Online application
You can only apply online via our careers page. The application process is very simple and only takes a few minutes.
©TÜV Rheinland 2025