Compensation Data

The salary range for this position is $60,000-$70,000.

Job Summary

Creates and maintains high-quality test reports, training materials, instructional guides, and standard operating procedures that translate complex engineering and compliance information into clear, controlled content.

The Technical Writer will also assess current documentation systems and workflows; establish standards, templates, and governance; and recommend and implement a scalable documentation solution. Working with Engineering, Laboratory, Quality, Compliance, IT, and other stakeholders, this role will improve documentation supporting testing, training, quality, and operational consistency.

Job Description

• ■Documentation Platform Strategy and Implementation: Assess current documentation workflows, repositories, user needs, and risks. Define requirements and recommend a scalable documentation platform and toolset. Develop and support a phased implementation addressing repository structure, metadata, migration, security, retention, and user adoption.
• ■Technical Writing: Draft, edit, and maintain test reports, report templates, laboratory guides, training materials, and SOPs. Ensure content is clear, consistent, audience-appropriate, and compliant with document-control requirements. Coordinate technical review and approval by appropriate subject-matter experts.
• ■Training & Onboarding: Convert complex testing methods, regulatory requirements, and technical information into structured training materials supporting personnel qualification and new-employee onboarding.
• ■Standardization & Templates: Develop and maintain standardized templates, formatting practices, and a departmental style guide.
• ■Cross-Functional Collaboration: Work with engineers, laboratory personnel, Quality, Compliance, and other stakeholders to organize technical information and ensure documentation aligns with corporate policies, procedures, quality requirements, and applicable testing standards.
• ■Documentation Governance: Establish and maintain naming conventions, metadata, document ownership, review and approval workflows, revision control, retention, and archival practices in coordination with Engineering, Quality, Compliance, IT, and corporate stakeholders.
• ■Content Migration & Organization: Inventory, prioritize, refine, archive, and migrate legacy documentation into the designated platform while maintaining version control and ensuring current approved documentation is searchable and accessible.
• ■Change Management & Continuous Improvement: Develop user guidance and training supporting adoption of new documentation systems and practices. Maintain a documentation improvement roadmap and communicate progress, risks, adoption, and improvement opportunities to leadership.

Education

Vocational Degree in Communication or equivalent work experience

Work Experience

• ■Experience:
  •Demonstrated experience implementing or substantially improving a documentation repository, knowledge base, document-control system, or collaborative content platform.
  •Experience with content migration, information architecture, document lifecycle management, approval workflows, and revision control.
• ■Core Skills:
  •Strong ability to translate complex engineering data, testing methods, regulatory requirements, and technical instructions into clear, structured documentation.
  Strong editing, proofreading, organization, and attention to detail.
  •Comfortable evaluating and implementing new software and migrating content from legacy or local systems to cloud-based platforms.
• ■Tools & Technology:
  •Strong proficiency with Microsoft 365, advanced Microsoft Word formatting, SharePoint, and Adobe Acrobat Pro.
  •Familiarity with modern documentation and content-management concepts and tools such as Markdown, Jira, Confluence, or knowledge-based systems.
  •Familiarity with metadata, permissions, version control, and approval workflows.
• ■Preffered: Experience working within an ISO/IEC 17025-accredited laboratory, product certification organization, or comparable regulated technical environment.
  •Familiarity with quality management systems such as ISO 9001.
  •Experience with project scheduling or task-tracking tools.