About us

TÜV Rheinland is a leading global independent testing service provider with 150 years of experience and more than 26 000 employees worldwide. Our independent team of experts stand for the quality and safety of people, technology, and the environment in nearly every sphere of life, as well as offering training in a broad range of fields and industries.

In 2018, we created the Shared Service Centres Organization to support our business with three locations: Cologne, Germany; Katowice, Poland; and Dalian, China. As the internal service provider to TÜV Rheinland, the SSC Organization strives for excellence in everything we do. We have a passion for what we do. And we love what we do. Join our dynamically growing team of professionals and a company with long-lasting tradition, firm values, and a courageous vision for the future.

WHAT TASKS CAN YOU EXPECT?

• ■Maintaining a high level and professional approach to customers and clients, ensures high degree of client orientation and agreed communication standards, handles cases with the right priority as well as meets the agreed quality
• ■Performing day to day processing of HR requests/Prepare relevant HR documentation (e.g. contracts, statements, certificates, reference letters etc.)
• ■Communicate with internal and external SSC customers in an effective and efficient manner
• ■Participation in continuous improvement process/Proactively seeks for process improvements and development opportunities by raising topics to Team Leader
• ■Following all DTPs / policies or other procedures in place and update process documentation
• ■Supporting the onboarding of new joiners in the team (participation in internal trainings)
• ■Performing all other tasks assigned by Team Leader and/or Manager

WHAT SKILLS AND EXPERIENCES SHOULD YOU HAVE?

• ■1-3 years in similar position, ideally in an international SSC or BPO environment
• ■Very good command of German (C1 level) – providing service to German speaking employees
• ■Good command of English (at least B1 level) – it’s the common corporate language
• ■Proactivity and process improvement orientation
• ■Excellent organizational skills and attention to details
• ■Very good communication skills, ability to work in a team and customer focus
• ■MS Office (Word, Excel, Power Point - intermediate knowledge)

WHAT CAN WE OFFER TO YOU?

• ■Stable job and good cooperation with friendly and high qualified team
• ■Hybrid model of work (twice per week working from office)
• ■Flexible working hours
• ■A package of benefits available on the benefit platform - private medical care, co-financing of the sports card, discounts and shopping vouchers; the possibility of joining group insurance, accident insurance, additional compensations from the Company Social Benefits Fund based on the internal policies
• ■Possibility to be part of a dynamic team responsible for exciting projects in RSSC Europe
• ■Training and implementation towards new responsibilities
• ■Possibility to develop your skills and qualifications
• ■Work in an international environment in a modern office in Katowice

If you want to join our team and take part in the recruitment process, please apply and send your CV!

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