Job Description

Key Responsibilities:

Generate new training leads (e.g. by cold calling, emails, newsletters, attending trade fairs and exhibitions, business meetings, etc. and converts assigned sales leads generated by e.g. marketing or other channels.
Develops and maintains a customer focus list to enhance training department revenue by proposing focus customers and business opportunities based on marketing leads, own opportunities, market knowledge etc.
Execute customer visits and / or visits of industry events.
Maintains / grows customer loyalty and ring-fences critical business through regular customer interaction and visits.
Preparing proposals, pricing packages, and contracts for training programs.
Maintains positive relationships with existing customers to up-sell the service portfolio.
Identifies solutions for customer needs, if necessary, with the involvement of Subject Matter Experts to acquire new customers.
Recovers lost customers.
Documents all activities in the relevant TR IT tools (e.g. Salesforce.com).
Meets and exceeds training sales targets: generation of order income and revenue from new and existing customers as defined in the sales plan.
Other activities:
Schedule training sessions and coordinate trainer availability where necessary.
Oversee work done by the support team to ensure training materials and logistics are arranged before each session.
Monitor attendance and gather feedback from trainees to improve future sessions.
Maintain an updated database of clients, training schedules, and sales records.
Whenever necessary, coordinate to process invoices, and payment collection.
Collaborate with trainers to ensure smooth training delivery.

Experience & Further Qualifications

Qualifications & Skills:

Bachelor’s degree in business administration, Sales, Marketing, or a related field.
Experience: 5+ years in sales, training coordination and customer service (mandatory).
Knowledge of training programs (e.g., ISO, QHSE, etc.) and learning management systems (LMS) is a plus.
Strong communication and negotiation skills.
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM tools.
Ability to multitask and work under tight deadlines.
Arabic language proficiency is not mandatory; however, it will be an advantage.

Regionalleiter*in (w/m/d) Franchise - Fahrzeugprüfung und Schaden & Wertgutachten Region Nord