Job Description

• ■Meets and exceeds sales targets: generates order income and revenue from new and existing medium and small customers as defined in the sales plan.
• ■Contacts customers mainly through outbound calls.
• ■Estimates expected sales volume of an inquiry or lead for correct allocation of the opportunity to a) Field Sales or b) Inside Sales.
• ■Identifies solutions for customer needs, if necessary with the involvement of Subject Matter Experts.
• ■Converts assigned sales leads generated by e.g. marketing or other channels.
• ■Acquires new customers.
• ■Maintains / grows customer loyalty and ring-fences critical business through regular customer interaction.
• ■Maintains positive relationships with existing customers to up-sell the service portfolio.
• ■Recovers lost customers.
• ■Documents all activities in the relevant TR IT tools (e.g. Salesforce).

Work Experience

• ■Good knowledge in English (B1 Intermediate), fluent in area language, further language welcome but not required.
• ■User knowledge in MS Office, Salesforce.com.
• ■Proven track record in sales.
• ■Consultative Sales: Pronounced technical comprehension in the field / related area.
• ■Pronounced ability for self-motivation.
• ■Ability to meet deadlines without supervision.
• ■Excellent selling and negotiation skills.
• ■Superb interpersonal skills.
• ■Time management and prioritization skills.
• ■Strong rhetorical skills over the phone.

Standard

• ■3-5 years of professional experience in Sales or related area.

Consultative Sales

• ■5-10 years of professional experience in Sales or related area.
• ■Ideally first experience in the Testing, Inspection, Certification (TIC) industry or related field