Coordinator Support (Customer Service team)

Job ID: 21794

TÜV Rheinland Vietnam Ltd.

Temporary, Full Time

Ho Chi Minh City

Immediately

Job Description

Project Coordinator (IPMS) is responsible for:

  • ■ - Overall processing of the order: quotation, order creation, handover, follow up and payment
  • ■ - Calculating the quotation prices, tracking quotation.
  • ■ - Acting as main contact person for customer during quotation phase and project handling.
  • ■ - Verification of incoming orders/ triggering approval workflow (if needed).
  • ■ - Scheduling of technical and human resources: working closely together with related experts (testing team, technical certifiers/ certifiers and team member (test assignment team, report team, technical certification team)
  • ■Matching order to relevant incoming test samples (if needed).
  • ■Reporting business activities to respective manager periodically.
  • ■Carry out duties and functions in a professional, effective and efficient manner to meet customer needs and assist in gaining new customers and retaining existing customers.
  • ■Customer service: Visit or set up meeting with client to support technical aspect or clarify Buyer’s requirement.
  • ■Update Buyers requirement to clients/partners/manufacturers in online/offline workshops organized by company as a presenter.
  • ■Carry out other specified duties and functions as directed by supervisor.

Work Experience

  • ■Bachelor of Science in Chemistry or Bachelor of Economics.
  • ■At least 01 year experience in administrative / coordination role and/or projects-related role.
  • ■Experience at working both independently and in a team-oriented, collaborative environment is essential and dealing with high position people.
  • ■Basic knowledge of ISO requirements procedures.
  • ■Good command of both spoken and written English, MS office.
  • ■Good communication, negotiation and customer service skills.
  • ■Good time and project management skills.
  • ■Good problem solving, statistic and analytical skills.

We only accept applications submitted online through our application system. We cannot accept applications sent by email.

What else you should know

Job ID21794
Type of contractTemporary
Type of employmentFull Time
Work modelOn-site
CompanyTÜV Rheinland Vietnam Ltd.

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

Products image

Products

In the Products business unit at TÜV Rheinland, we are looking for talents who want to stand with us at the forefront of safety, quality, and innovation. Our goal is to make products safe and compliant with standards in international markets – from consumer goods to highly complex medical devices. In doing so, we support companies in complying with national and international standards.

Our focus is on the challenges of digitalization, sustainability, and global trade requirements. Whether smart technologies, sustainable materials, or the safety of connected products – we actively shape the future of product safety.

Our Core Areas:

  1. Softlines: Testing, inspection, and certification services for textiles, clothing, footwear, leather goods, and other consumer products.
  2. Hardlines: Safety and quality testing for household goods, toys, furniture, sports equipment, tools, and DIY products.
  3. Electrical: Testing and certification of electrical and electronic products, from household appliances to industrial control systems.
  4. Solar & Commercial: Quality assurance and certification of photovoltaic modules, inverters, and commercial technical installations.
  5. Medical: Comprehensive testing and certification for medical devices, from diagnostic equipment to implants.

Join a Strong Team!

At TÜV Rheinland, you can contribute and expand your expertise in an international environment. We offer a dynamic work environment that fosters innovation, embracing diversity and continuous learning. Together, we shape a future where safety and quality go hand in hand.

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TÜV Rheinland as an employer

TÜV Rheinland as an employer

Our mission

Our mission

Sustainability and compliance

Sustainability and compliance

Your application process

1. Online application

You can only apply online via our careers page. The application process is very simple and only takes a few minutes.

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