Service Desk Specialist with German (w/m/d)
Job ID: 15031
TÜV Rheinland Polska Sp.zo.o.
Permanent, Full Time
Immediately
About us
TÜV Rheinland is a leading global independent testing service provider with over 150 years of experience and more than 22000 employees all around the world. The independent experts stand for the quality and safety of people, technology, and the environment in nearly every sphere of personal activity as well as train people in a broad range of fields and industries.
TÜV Rheinland Polska has been present on the Polish market for more than 20 years. In 2018 a new chapter has started: TÜV Rheinland Europe Regional Shared Services Centre has opened in Katowice. At TÜV Rheinland RSSC we strive for excellence in everything we do. We have a passion for what we do. And we love what we do. Join the young and dynamically growing team of professionals. Join the company with long lasting tradition, firm values and a courage and vision for the future!
Service Desk Specialist with German (w/m/d)
Workplace: Katowice (hybrid)
WHAT TASKS CAN YOU EXPECT?
- ■Handling requests logged by users
- ■Diagnosing and resolving software and hardware incidents, including operating systems and applications
- ■Creating and updating operational manuals and documentation
- ■Contacting with German-speaking customers
WHAT SKILLS AND EXPERIENCES SHOULD YOU HAVE?
- ■+2 years of experience in similar position
- ■Fluent knowledge of German (C1 level) and knowledge of English (min. B1)
- ■Analytical approach to solving problems
- ■Developed communication and customer service skills
- ■General IT understanding
- ■Familiarity with Windows systems and troubleshooting, dealing with various IT Systems
- ■Experience in working with ticketing system
- ■Knowledge of Microsoft Office Products like Outlook, Skype for Business
WHAT CAN WE OFFER TO YOU?
- ■Stable job based on an employment contract
- ■Annual bonus
- ■Hybrid model of work (2 days per week working from office)
- ■A package of benefits available on the benefit platform - private medical care, co-financing of the sports card, discounts and shopping vouchers; the possibility of joining group insurance, accident insurance, additional compensations from the Company Social Benefits Fund based on the internal policies
- ■Work in a friendly, diverse and high-qualified team with positive and cooperative working atmosphere
- ■International environment and daily usage of foreign languages
- ■Real development opportunities
- ■Direct communication and no formal dress code
- ■Modern office with innovation space located in Katowice
- ■Employee referral program
If you want to join our team and take part in the recruitment process, please apply and send your CV. We are looking forward to working with you!
We only accept applications submitted online through our application system. We cannot accept applications sent by email.
What else you should know
| Job ID | 15031 |
|---|---|
| Type of contract | Permanent |
| Type of employment | Full Time |
| Company | TÜV Rheinland Polska Sp.zo.o. |
Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.
You can look forward to that:
Positive working atmosphere
Isn't it tempting to work for an established, significant company with a rich heritage? Here's the even better news: we also want the work to be fun!
Employee events
Building. Memories. Together. Various events for employees await you!
Bonus programmes
We believe in rewarding performance by recognising success. Let's talk about the details of our bonus programmes in a personal meeting.
Remote working
Commuting is a time and mood killer, especially during rush hour. We offer remote work and welcome you to join our team regardless of your current location!
Flexible working hours
Balancing your private and professional life is not always easy: family matters, personal needs, transport or simply your own energy cycle - our flexible working hours support you in this!
Experienced and international teams
We welcome new talent, but are also proud of our many long-standing colleagues. Let your personal experience come together with our multicultural TÜV Rheinland experience to achieve something together!
Insurance packages and health care
We are proud to save lives with our work. The physical and mental well-being of our employees is just as important to us! We would be happy to inform you about our insurance and health packages in a personal meeting
Employee training and development
We live ‘Just right’ as the core of our corporate DNA. Constantly growing together and learning from each other is therefore a matter of course for us!
Service Functions/Cross Business Stream Functions
Behind every successful audit, certification, and inspection stands a strong team in our Service Functions. Whether HR, IT, Finance, Marketing, Controlling, Procurement, Facility Management, our Shared Service Centers, QHSE, Legal, Corporate Development, or Corporate Communication – they all contribute to ensuring that our operational units worldwide can achieve top performance.
We rely on innovative processes, digital solutions, and a strong corporate culture to support employees, create efficient structures, and enable sustainable growth. Our work is diverse, ranging from developing modern HR programs to optimizing global financial processes to ensuring the highest compliance and quality standards.
Shape the future of TÜV Rheinland with us!
In our Service Functions, you can contribute your expertise, optimize processes, and actively participate in shaping the company's future. We offer you an international, dynamic environment that fosters innovation, collaboration, and personal growth.
Become part of our strong network and help shape the world of tomorrow with us!
This might also interest you
Your application process
1. Online application
You can only apply online via our careers page. The application process is very simple and only takes a few minutes.
©TÜV Rheinland 2025