Job Responsibilities:

1. Understand client testing requirements, as well as relevant product regulations and technical specifications, and arrange for projects to be sent to the laboratory;

1. 了解客户测试要求以及相关产品法规和技术规范,安排项目进实验室；

2. Handle day-to-day client enquiries, develop testing plans and prepare quotations;

2. 负责日常客户问询，制定测试方案，以及准备报价；

3. Maintain good communication with clients and effectively coordinate to ensure the smooth progress of projects;

3. 保持与客户的良好沟通，有效的协调项目的顺利进行；

4. Maintain client and project information in the company’s system and track project progress;

4. 维护公司系统客户，项目的相关信息，跟踪项目进度；

5. Compile client testing data and assist the reporting team in preparing relevant test reports;

5. 汇总客户检测数据，配合报告组完成相关的测试报告准备；

6. Perform other duties as assigned by management.

6. 其他上级安排的工作。

Job Requirements:

1. Bachelor’s degree in Customer Service, Textiles, Chemistry or a related discipline;
1. 本科，客服，纺织，化学或者相关专业；

2. CET-4 or equivalent level of English;
2. 英语CET-4或者同等水平；

3. Strong communication and coordination skills, with a strong customer service ethos;

3. 具有较强的沟通和协调能力，有强烈的服务意识；

4. Experience in the textile industry or the third-party testing and certification sector is an advantage;
4. 有纺织品行业或者第三方测试认证行业经验优先；

5. Responsible, meticulous and conscientious.

5. 工作负责，仔细，认真。