Job Description

• Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts ("Key Accounts").
• Develops an internal network ("virtual Key Account team”) in order to reply to customer demand and to develop opportunities with the customer.
• Develops individual Key Account strategies, yearly action plans and revenue targets – the "Key Account Plan" – in alignment with and with the commitment of internal stakeholders in Sales and Operations.
• Identifies, develops and typically closes new sales opportunities for TR’s services and products.
• Conducts regular status and strategy meetings with the customer's senior management to understand their needs and links them to the TR's product / service strategies ("solution selling").
• Initiates the development of new services / solutions for customer needs with TÜV Rheinland capabilities; supports – if required – the creation of business models and investment decisions.
• Responsible – if required and appropriate – for setting up and implementing customer specific workflows.

Work Experience

• Fluent in English (B2 Upper intermediate), further language welcome but not required.
• User knowledge in MS Office, Salesforce.com.
• Hands-on mentality.
• Strong consultative / solution selling and negotiation skills.
• Visionary and strong communicator.
• Pronounced interpersonal skills.
• Time management skills and ability to prioritize.
• 5-10 years of professional experience in Key Account Management or related area.
• Experience in working in / with intercultural teams welcome but not required.