Service Desk Specialist with Spanish and Portuguese (w/m/d)
工作編號: 16784
TÜV Rheinland Polska Sp.zo.o.
永久, 全職
截至目前
About us
TÜV Rheinland is a leading global independent testing service provider with over 150 years of experience and more than 22000 employees all around the world. The independent experts stand for the quality and safety of people, technology, and the environment in nearly every sphere of personal activity as well as train people in a broad range of fields and industries.
TÜV Rheinland Polska has been present on the Polish market for more than 20 years. In 2018 a new chapter has started: TÜV Rheinland Europe Regional Shared Services Centre has opened in Katowice. At TÜV Rheinland RSSC we strive for excellence in everything we do. We have a passion for what we do. And we love what we do. Join the young and dynamically growing team of professionals. Join the company with long lasting tradition, firm values and a courage and vision for the future!
Service Desk Specialist with Spanish and Portuguese
Workplace: Katowice
WHAT TASKS CAN YOU EXPECT?
- ■Handling incoming calls/tickets, being part of remote support for internal customers
- ■Reporting incidents and service request based on user’s info in corporate tool
- ■Solving incidents and service request at Service Desk level in a timely and effective manner
- ■Providing customer support in problem-solving process
- ■Running diagnostic programs to resolve issues
- ■Installing hardware, software and other required programs
- ■Supporting in various projects to further optimisation of processes
WHAT SKILLS AND EXPERIENCES SHOULD YOU HAVE?
- ■1 year of experience in similar position, preferably in SSC/BPO environment
- ■Fluent in Spanish, Portuguese and English (all verbal and written)
- ■General IT understanding
- ■Familiarity with Windows systems and troubleshooting, dealing with various IT Systems
- ■Knowledge of Microsoft Office Products
- ■Attention to details and problem-solving attitude
- ■Very good communication skills and strong customer driven focus
- ■Ability to work in shift rotation
- ■ITIL knowledge would be an asset
WHAT CAN WE OFFER TO YOU?
- ■Stable job based on an employment contract
- ■Annual bonus
- ■Hybrid model of work (2 days per week working from office)
- ■A package of benefits available on the benefit platform - private medical care, co-financing of the sports card, discounts and shopping vouchers; the possibility of joining group insurance, accident insurance, additional compensations from the Company Social Benefits Fund based on the internal policies
- ■Work in a friendly, diverse and high-qualified team with positive and cooperative working atmosphere
- ■International environment and daily usage of foreign languages
- ■Real development opportunities
- ■Direct communication and no formal dress code
- ■Modern office with innovation space located in Katowice
- ■Employee referral program
If you want to join our team and take part in the recruitment process, please apply and send your CV.
我們僅接受通過線上應徵系統提交的申請。透過電子郵件寄送的申請我們無法受理。
您應該知道的其他事項
| 工作編號 | 16784 |
|---|---|
| 合約類型 | 永久 |
| 雇用類型 | 全職 |
| 工作模式 | 彈性辦公 / 部分遠程辦公 |
| 公司名稱 | TÜV Rheinland Polska Sp.zo.o. |
只要職位在我們的 職涯頁面上刊登、 我們正在尋找合適的應徵者 (男女不限）。我們期待您的 申請！
您可以期待
積極的工作氛圍
為一家歷史悠久、具有重大影響力的公司工作，是不是很誘人？更棒的消息是：我們也希望工作充滿樂趣！
員工活動
建立。回憶。在一起。各種員工活動等著您！
獎金方案
我們相信，成功的績效會得到獎勵。讓我們在個人會議中談談我們獎金計劃的細節。
遠端工作
通勤是時間和心情的殺手，尤其是在上下班高峰期。我們提供遠端工作，歡迎您加入我們的團隊，無論您目前身在何處！
彈性上班時間
平衡您的私人生活和職業生活並不總是一件容易的事：家庭事務、個人需求、交通或只是您自己的能量週期 - 我們彈性的工作時間可協助您達成這個目標！
經驗豐富的國際團隊
我們歡迎新血加入，但也以許多長期合作的同仁為榮。讓您的個人經驗與德國萊因TÜV的多元文化經驗結合，共同成就一番事業！
保險與健康照護
我們以拯救生命為榮。對我們而言，員工的身心健康同樣重要！我們很樂意在個人會議中向您介紹我們的保險和健康套餐。
員工訓練與發展
我們將 「恰到好處 」作為企業DNA的核心。因此，不斷地共同成長和相互學習是我們的天職！
Service Functions/Cross Business Stream Functions
Behind every successful audit, certification, and inspection stands a strong team in our Service Functions. Whether HR, IT, Finance, Marketing, Controlling, Procurement, Facility Management, our Shared Service Centers, QHSE, Legal, Corporate Development, or Corporate Communication – they all contribute to ensuring that our operational units worldwide can achieve top performance.
We rely on innovative processes, digital solutions, and a strong corporate culture to support employees, create efficient structures, and enable sustainable growth. Our work is diverse, ranging from developing modern HR programs to optimizing global financial processes to ensuring the highest compliance and quality standards.
Shape the future of TÜV Rheinland with us!
In our Service Functions, you can contribute your expertise, optimize processes, and actively participate in shaping the company's future. We offer you an international, dynamic environment that fosters innovation, collaboration, and personal growth.
Become part of our strong network and help shape the world of tomorrow with us!
您的申請程序
1. 線上申請
您只能透過我們的職涯頁面進行線上申請。申請流程非常簡單，只需幾分鐘即可完成。
